FAQ
Frequent Questions
​What are you business hours to ask questions? Monday thru Friday 11 am to 6 pm!
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What is your max capacity? 200 Total
200 that includes bridal party and kids.
Does the venue have WIFI?
Yes we do!
Do I need a TABC certified bartender?
If you are having alcohol at your event it has to be served by a licensed bartender.
Alcohol – Beer, wine, liquor. If you have to be 21 to buy it, then it has to be served by licensed bartender.
Do I need security?
Yes, 2 security guards. Must be a uniformed guard. ATX Security, Randall county, or potter county guards only. Princess package comes with 2 security guards automatically. Unless specified otherwise.
TABC bartenders are licensed by the state of texas to check I.D.'s making sure guests are over 21, and ensuring guests are safe and not being overserved. Following all Texas laws.
What does clean up mean?
We do the clean-up. However, the contract does state all TRASH be placed in a trash can. No, you
do not have to take it to the dumpster. Also, the building and linens are returned in a similar fashion
as you found it.
Is the Knotting Hill online décor store free?
Yes, free for all wedding packages.
Can I come and look at all of the décor in person?
At this time we do not have the capability for that. We created the online décor to be able to view at any time. We are always adding to it.
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What comes with linens?
We have black table cloths and white tablecloths for weddings to use. They are both floor length. All food tables have black tablecloths only.
Is the down payment applied to the total?
Yes
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Can we have a bouncy house? No, our insurance does not cover bouncy houses.
Can the ceremony be inside or outside? BOTH
Inside – we have 2 options ceremony style with just chairs and get tables out afterwards. Have tables set out while guest sit at their table and watch. If you are having just chairs you will have to notify us 48 hours before your event.
Outside - Custom outdoor benches and pergola. No need to move chairs inside and outside.
Does the whole building have HVAC?
Yes we do!
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Event insurance - All weddings are required to purchase event insurance. Just ask for the link and we will send it to you. Tap the link and it will prompt you to fill out questions.
You only have to purchase it for the day of your wedding when all of your guests will be there.
It is a great idea to purchase it as soon as you book your date. You never know what unforeseen circumstances you might need to use it for. As far as the venue and the prefilled in options it is just for liability purposes for day of wedding. Anything outside of that will be an add-on option with the insurance carrier.
Put the amount of guests you think will attend
When you finish it will send me a copy with all of your info and details.
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How do you have pictures of the lake and canyon?
If you take a 4 min drive from the venue is Bivins lake on City Lake road. It also has a beautiful canyon. Just takes a few minutes to sneak off for some stunning photos. Lake does not always have water in it.
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What dates do you have available?
Fill out the short form and we will email or text available dates!
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When are payments due?
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Silver and Gold packages
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$500 down (non-refundable). Goes towards total
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$300 every month
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Remaining balance is due 30 days before event.
Princess package (2 Options)
Option 1.
$800 down (non-refundable) Goes towards total
$500 is due every month
Remaining balance is due 30 days before event. ​
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Can I make payments at any time?
Yes, you can make payments at any time. We record payment same day, or day after, and send out your updated invoice via email.
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When are your business hours?
Monday thru Friday 11 a.m. till 6 p.m.
When are tours?
Just reach out. Weekends are primarily reserved for weddings sometimes we make exceptions. All tours must have an appointment. We have week days during lunch and two evenings during the week days. Just call or text Nikki 806-678-6707
Do I have to use your caterers?
Absolutely not, we do offer a preferred vendor list that we feel offer an amazing quality and experience. However, you can bring your own vendor.
We offer catering that includes plates, cups, napkins, set up, silverware, and buffet style. Super easy and all inclusive!
Do you offer tables and chairs?
Yes, they are included in any of our packages. We offer round 60in tables. You can also visit our inventory section on this website for all tables and details.
What forms of payment do you accept?
Venmo, cash app, cash, check.
Credit and debit cards have a 3% charge.
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What time is the best time to have ceremony?
Saturday is best to have it at 5, 5:30, or 6:00 The earlier you have your ceremony the earlier people will leave your reception. People generally have about a 4 hour span they are willing to be at your event. Please note if it is winter daylight savings time it does get completely dark at 6.